Shipping and Delivery
KAWASHIMAYA THE JAPAN STORE thrives to make its local and international selection available to all customers around the world.
We partners with delivery couriers like EMS (Express Mail Service) and e-packet for international orders. All shipping fees are determined by standard Japanese Yen (¥).
Please select the desired menu from the following table of contents. (Updated September, 2022)
CONTENT LIST
Shipping Fee to Japan
For domestic shipping within Japan: Flat shipping fee nationwide is ¥800 with Yamato Transport.
Shipping Fee to ASIA Area
China, Israel, Iraq, Indonesia, Oman, Qatar, Kuwait, Saudi Arabia, Singapore, Sri Lanka, Thailand, Nepal, Bangladesh, Pakistan, Philippines, Bhutan, Vietnam, Malaysia, Maldives, Mongolia, Jordan, Lebanon, Macao Special Administrative Region of the People's Republic of China, Hong Kong Special Administrative Region of the People's Republic of China, Taiwan, South Korea.
| e-packet |
| 0 kg – 0.1 kg |
JPY 1,173 |
| 0.1 kg – 0.2 kg |
JPY 1,326 |
| 0.2 kg – 0.3 kg |
JPY 1,479 |
| 0.3 kg – 0.4 kg |
JPY 1,632 |
| 0.4 kg – 0.5 kg |
JPY 1,785 |
| 0.5 kg – 0.6 kg |
JPY 1,938 |
| 0.6 kg – 0.7 kg |
JPY 2,091 |
| 0.7 kg – 0.8 kg |
JPY 2,244 |
| 0.8 kg – 0.9 kg |
JPY 2,397 |
| 0.9 kg – 1 kg |
JPY 2,550 |
| EMS |
| 0 kg – 0.5 kg |
JPY 2,380 |
| 0.5 kg – 0.6 kg |
JPY 2,618 |
| 0.6 – 0.7 kg |
JPY 2,856 |
| 0.7 kg – 0.8 kg |
JPY 3,094 |
| 0.8 kg – 0.9 kg |
JPY 3,332 |
| 0.9 kg – 1 kg |
JPY 3,570 |
| 1 kg – 1.25 kg |
JPY 4,080 |
| 1.25 kg – 1.5 kg |
JPY 4,590 |
| 1.5 kg – 1.75 kg |
JPY 5,100 |
| 1.75 kg – 2 kg |
JPY 5,610 |
| 2 kg – 2.5 kg |
JPY 6,460 |
| 2.5 kg – 3 kg |
JPY 7,310 |
| 3 kg – 3.5 kg |
JPY 8,160 |
| 3.5 kg – 4 kg |
JPY 9,010 |
| 4 kg – 4.5 kg |
JPY 9,860 |
| 4.5 kg – 5 kg |
JPY 10,710 |
| 5 kg – 5.5 kg |
JPY 11,560 |
| 5.5 kg – 6 kg |
JPY 12,410 |
| 6 kg – 7 kg |
JPY 13,770 |
| 7 kg – 8 kg |
JPY 15,130 |
| 8 kg – 9 kg |
JPY 16,490 |
| 9 kg – 10 kg |
JPY 17,850 |
| 10 kg – 11 kg |
JPY 19,210 |
| 11 kg – 12 kg |
JPY 20,570 |
| 12 kg – 13 kg |
JPY 21,930 |
| 13 kg – 14 kg |
JPY 23,290 |
| 14 kg – 15 kg |
JPY 24,650 |
| 15 kg – 16 kg |
JPY 26,010 |
| 16 kg – 17 kg |
JPY 27,370 |
|
| 17 kg – 18 kg |
JPY 28,730 |
| 18 kg – 19 kg |
JPY 30,090 |
| 19 kg – 20 kg |
JPY 31,450 |
| 20 kg – 21 kg |
JPY 32,810 |
| 21 kg – 22 kg |
JPY 34,170 |
| 22 kg – 23 kg |
JPY 35,530 |
| 23 kg – 24 kg |
JPY 36,890 |
| 24 kg – 25 kg |
JPY 38,250 |
| 25 kg – 26 kg |
JPY 39,610 |
| 26 kg – 27 kg |
JPY 40,970 |
| 27 kg – 28 kg |
JPY 42,330 |
| 28 kg – 29 kg |
JPY 43,690 |
| 29 kg – 30 kg |
JPY 45,050 |
Shipping Fee to USA (United States of America)
USA (United States of America)
| EMS |
| 0 kg – 0.5 kg |
JPY 4,080 |
| 0.5 kg – 0.6 kg |
JPY 4,522 |
| 0.6 – 0.7 kg |
JPY 4,964 |
| 0.7 kg – 0.8 kg |
JPY 5,406 |
| 0.8 kg – 0.9 kg |
JPY 5,848 |
| 0.9 kg – 1 kg |
JPY 6,290 |
| 1 kg – 1.25 kg |
JPY 7,378 |
| 1.25 kg – 1.5 kg |
JPY 8,330 |
| 1.5 kg – 1.75 kg |
JPY 9,418 |
| 1.75 kg – 2 kg |
JPY 10,370 |
| 2 kg – 2.5 kg |
JPY 12,240 |
| 2.5 kg – 3 kg |
JPY 14,110 |
| 3 kg – 3.5 kg |
JPY 15,980 |
| 3.5 kg – 4 kg |
JPY 17,850 |
| 4 kg – 4.5 kg |
JPY 19,720 |
| 4.5 kg – 5 kg |
JPY 21,590 |
| 5 kg – 5.5 kg |
JPY 23,460 |
| 5.5 kg – 6 kg |
JPY 25,330 |
| 6 kg – 7 kg |
JPY 28,560 |
| 7 kg – 8 kg |
JPY 31,790 |
| 8 kg – 9 kg |
JPY 35,020 |
| 9 kg – 10 kg |
JPY 38,250 |
| 10 kg – 11 kg |
JPY 41,480 |
| 11 kg – 12 kg |
JPY 44,710 |
| 12 kg – 13 kg |
JPY 47,940 |
| 13 kg – 14 kg |
JPY 51,170 |
| 14 kg – 15 kg |
JPY 54,400 |
| 15 kg – 16 kg |
JPY 57,630 |
| 16 kg – 17 kg |
JPY 60,860 |
|
| 17 kg – 18 kg |
JPY 64,090 |
| 18 kg – 19 kg |
JPY 67,320 |
| 19 kg – 20 kg |
JPY 70,550 |
| 20 kg – 21 kg |
JPY 73,780 |
| 21 kg – 22 kg |
JPY 77,010 |
| 22 kg – 23 kg |
JPY 80,240 |
| 23 kg – 24 kg |
JPY 83,470 |
| 24 kg – 25 kg |
JPY 86,700 |
| 25 kg – 26 kg |
JPY 89,930 |
| 26 kg – 27 kg |
JPY 93,160 |
| 27 kg – 28 kg |
JPY 96,390 |
| 28 kg – 29 kg |
JPY 99,620 |
| 29 kg – 30 kg |
JPY 102,850 |
Shipping Fee to OCEANIA, NORTH AMERICA, CENTRAL AMERICA, MIDDLE EAST
Australia, Mexico, New Zealand (16 out of 17 regions), New Caledonia, Cook Islands, Panama
| e-packet |
| 0 kg – 0.1 kg |
JPY 1,343 |
| 0.1 kg – 0.2 kg |
JPY 1,547 |
| 0.2 kg – 0.3 kg |
JPY 1,751 |
| 0.3 kg – 0.4 kg |
JPY 1,955 |
| 0.4 kg – 0.5 kg |
JPY 2,159 |
| 0.5 kg – 0.6 kg |
JPY 2,363 |
| 0.6 kg – 0.7 kg |
JPY 2,567 |
| 0.7 kg – 0.8 kg |
JPY 2,771 |
| 0.8 kg – 0.9 kg |
JPY 2,975 |
| 0.9 kg – 1 kg |
JPY 3,179 |
| EMS |
| 0 kg – 0.5 kg |
JPY 4,080 |
| 0.5 kg – 0.6 kg |
JPY 4,522 |
| 0.6 – 0.7 kg |
JPY 4,964 |
| 0.7 kg – 0.8 kg |
JPY 5,406 |
| 0.8 kg – 0.9 kg |
JPY 5,848 |
| 0.9 kg – 1 kg |
JPY 6,290 |
| 1 kg – 1.25 kg |
JPY 7,378 |
| 1.25 kg – 1.5 kg |
JPY 8,330 |
| 1.5 kg – 1.75 kg |
JPY 9,418 |
| 1.75 kg – 2 kg |
JPY 10,370 |
| 2 kg – 2.5 kg |
JPY 12,240 |
| 2.5 kg – 3 kg |
JPY 14,110 |
| 3 kg – 3.5 kg |
JPY 15,980 |
| 3.5 kg – 4 kg |
JPY 17,850 |
| 4 kg – 4.5 kg |
JPY 19,720 |
| 4.5 kg – 5 kg |
JPY 21,590 |
| 5 kg – 5.5 kg |
JPY 23,460 |
| 5.5 kg – 6 kg |
JPY 25,330 |
| 6 kg – 7 kg |
JPY 28,560 |
| 7 kg – 8 kg |
JPY 31,790 |
| 8 kg – 9 kg |
JPY 35,020 |
| 9 kg – 10 kg |
JPY 38,250 |
| 10 kg – 11 kg |
JPY 41,480 |
| 11 kg – 12 kg |
JPY 44,710 |
| 12 kg – 13 kg |
JPY 47,940 |
| 13 kg – 14 kg |
JPY 51,170 |
| 14 kg – 15 kg |
JPY 54,400 |
| 15 kg – 16 kg |
JPY 57,630 |
| 16 kg – 17 kg |
JPY 60,860 |
|
| 17 kg – 18 kg |
JPY 64,090 |
| 18 kg – 19 kg |
JPY 67,320 |
| 19 kg – 20 kg |
JPY 70,550 |
| 20 kg – 21 kg |
JPY 73,780 |
| 21 kg – 22 kg |
JPY 77,010 |
| 22 kg – 23 kg |
JPY 80,240 |
| 23 kg – 24 kg |
JPY 83,470 |
| 24 kg – 25 kg |
JPY 86,700 |
| 25 kg – 26 kg |
JPY 89,930 |
| 26 kg – 27 kg |
JPY 93,160 |
| 27 kg – 28 kg |
JPY 96,390 |
| 28 kg – 29 kg |
JPY 99,620 |
| 29 kg – 30 kg |
JPY 102,850 |
Shipping Fee to EUROPE Area
Available for e-packet and EMS shipping: Italy, Ireland, Netherlands, Cyprus, Switzerland, Spain, Turkey, Liechtenstein, Belgium, Ukraine, Greece, San Marino, Malta
Only available for EMS shipping: France, United Kingdom of Great Britain and Northern Ireland, Germany
| e-packet |
| 0 kg – 0.1 kg |
JPY 1,185 |
| 0.1 kg – 0.2 kg |
JPY 1,365 |
| 0.2 kg – 0.3 kg |
JPY 1,545 |
| 0.3 kg – 0.4 kg |
JPY 1,725 |
| 0.4 kg – 0.5 kg |
JPY 1,905 |
| 0.5 kg – 0.6 kg |
JPY 2,085 |
| 0.6 kg – 0.7 kg |
JPY 2,265 |
| 0.7 kg – 0.8 kg |
JPY 2,445 |
| 0.8 kg – 0.9 kg |
JPY 2,625 |
| 0.9 kg – 1 kg |
JPY 2,805 |
| EMS |
| 0 kg – 0.5 kg |
JPY 4,165 |
| 0.5 kg – 0.6 kg |
JPY 4,590 |
| 0.6 – 0.7 kg |
JPY 5,015 |
| 0.7 kg – 0.8 kg |
JPY 5,440 |
| 0.8 kg – 0.9 kg |
JPY 5,865 |
| 0.9 kg – 1 kg |
JPY 6,290 |
| 1 kg – 1.25 kg |
JPY 7,310 |
| 1.25 kg – 1.5 kg |
JPY 8,245 |
| 1.5 kg – 1.75 kg |
JPY 9,265 |
| 1.75 kg – 2 kg |
JPY 10,200 |
| 2 kg – 2.5 kg |
JPY 11,985 |
| 2.5 kg – 3 kg |
JPY 13,770 |
| 3 kg – 3.5 kg |
JPY 15,555 |
| 3.5 kg – 4 kg |
JPY 17,340 |
| 4 kg – 4.5 kg |
JPY 19,125 |
| 4.5 kg – 5 kg |
JPY 20,910 |
| 5 kg – 5.5 kg |
JPY 22,695 |
| 5.5 kg – 6 kg |
JPY 24,480 |
| 6 kg – 7 kg |
JPY 27,540 |
| 7 kg – 8 kg |
JPY 30,600 |
| 8 kg – 9 kg |
JPY 33,660 |
| 9 kg – 10 kg |
JPY 36,720 |
| 10 kg – 11 kg |
JPY 39,780 |
| 11 kg – 12 kg |
JPY 42,840 |
| 12 kg – 13 kg |
JPY 45,900 |
| 13 kg – 14 kg |
JPY 48,960 |
| 14 kg – 15 kg |
JPY 52,020 |
| 15 kg – 16 kg |
JPY 55,080 |
| 16 kg – 17 kg |
JPY 58,140 |
|
| 17 kg – 18 kg |
JPY 61,200 |
| 18 kg – 19 kg |
JPY 64,260 |
| 19 kg – 20 kg |
JPY 67,320 |
| 20 kg – 21 kg |
JPY 70,380 |
| 21 kg – 22 kg |
JPY 73,440 |
| 22 kg – 23 kg |
JPY 76,500 |
| 23 kg – 24 kg |
JPY 79,560 |
| 24 kg – 25 kg |
JPY 82,620 |
| 25 kg – 26 kg |
JPY 85,680 |
| 26 kg – 27 kg |
JPY 88,740 |
| 27 kg – 28 kg |
JPY 91,800 |
| 28 kg – 29 kg |
JPY 94,860 |
| 29 kg – 30 kg |
JPY 97,920 |
Shipping Fee to SOUTH AMERICA, AFRICA "A" Area
Algeria, Uganda, Egypt, Ethiopia, Ghana, Kenya, Cote d'Ivoire, Djibouti, Sudan, Tanzania (United Rep.), Togo, Nigeria, Madagascar, Morocco, Mauritius, South Africa, Argentina, Colombia.
| e-packet |
| 0 kg – 0.1 kg |
JPY 1,230 |
| 0.1 kg – 0.2 kg |
JPY 1,500 |
| 0.2 kg – 0.3 kg |
JPY 1,770 |
| 0.3 kg – 0.4 kg |
JPY 2,040 |
| 0.4 kg – 0.5 kg |
JPY 2,310 |
| 0.5 kg – 0.6 kg |
JPY 2,580 |
| 0.6 kg – 0.7 kg |
JPY 2,850 |
| 0.7 kg – 0.8 kg |
JPY 3,120 |
| 0.8 kg – 0.9 kg |
JPY 3,390 |
| 0.9 kg – 1 kg |
JPY 3,660 |
| EMS |
| 0 kg – 0.5 kg |
JPY 4,080 |
| 0.5 kg – 0.6 kg |
JPY 4,658 |
| 0.6 – 0.7 kg |
JPY 5,236 |
| 0.7 kg – 0.8 kg |
JPY 5,814 |
| 0.8 kg – 0.9 kg |
JPY 6,392 |
| 0.9 kg – 1 kg |
JPY 6,970 |
| 1 kg – 1.25 kg |
JPY 8,330 |
| 1.25 kg – 1.5 kg |
JPY 9,690 |
| 1.5 kg – 1.75 kg |
JPY 11,050 |
| 1.75 kg – 2 kg |
JPY 12,410 |
| 2 kg – 2.5 kg |
JPY 14,960 |
| 2.5 kg – 3 kg |
JPY 17,510 |
| 3 kg – 3.5 kg |
JPY 20,060 |
| 3.5 kg – 4 kg |
JPY 22,610 |
| 4 kg – 4.5 kg |
JPY 25,160 |
| 4.5 kg – 5 kg |
JPY 27,710 |
| 5 kg – 5.5 kg |
JPY 30,260 |
| 5.5 kg – 6 kg |
JPY 32,810 |
| 6 kg – 7 kg |
JPY 36,380 |
| 7 kg – 8 kg |
JPY 39,950 |
| 8 kg – 9 kg |
JPY 43,520 |
| 9 kg – 10 kg |
JPY 47,090 |
| 10 kg – 11 kg |
JPY 50,660 |
| 11 kg – 12 kg |
JPY 54,230 |
| 12 kg – 13 kg |
JPY 57,800 |
| 13 kg – 14 kg |
JPY 61,370 |
| 14 kg – 15 kg |
JPY 64,940 |
| 15 kg – 16 kg |
JPY 68,510 |
| 16 kg – 17 kg |
JPY 72,080 |
|
| 17 kg – 18 kg |
JPY 75,650 |
| 18 kg – 19 kg |
JPY 79,220 |
| 19 kg – 20 kg |
JPY 82,790 |
| 20 kg – 21 kg |
JPY 86,360 |
| 21 kg – 22 kg |
JPY 89,930 |
| 22 kg – 23 kg |
JPY 93,500 |
| 23 kg – 24 kg |
JPY 97,070 |
| 24 kg – 25 kg |
JPY 100,640 |
| 25 kg – 26 kg |
JPY 104,210 |
| 26 kg – 27 kg |
JPY 107,780 |
| 27 kg – 28 kg |
JPY 111,350 |
| 28 kg – 29 kg |
JPY 114,920 |
| 29 kg – 30 kg |
JPY 118,490 |
Shipping Fee to SOUTH AMERICA, AFRICA "B" Area
Gabon, Tunisia
| EMS |
| 0 kg – 0.5 kg |
JPY 4,080 |
| 0.5 kg – 0.6 kg |
JPY 4,658 |
| 0.6 – 0.7 kg |
JPY 5,236 |
| 0.7 kg – 0.8 kg |
JPY 5,814 |
| 0.8 kg – 0.9 kg |
JPY 6,392 |
| 0.9 kg – 1 kg |
JPY 6,970 |
| 1 kg – 1.25 kg |
JPY 8,330 |
| 1.25 kg – 1.5 kg |
JPY 9,690 |
| 1.5 kg – 1.75 kg |
JPY 11,050 |
| 1.75 kg – 2 kg |
JPY 12,410 |
| 2 kg – 2.5 kg |
JPY 14,960 |
| 2.5 kg – 3 kg |
JPY 17,510 |
| 3 kg – 3.5 kg |
JPY 20,060 |
| 3.5 kg – 4 kg |
JPY 22,610 |
| 4 kg – 4.5 kg |
JPY 25,160 |
| 4.5 kg – 5 kg |
JPY 27,710 |
| 5 kg – 5.5 kg |
JPY 30,260 |
| 5.5 kg – 6 kg |
JPY 32,810 |
| 6 kg – 7 kg |
JPY 36,380 |
| 7 kg – 8 kg |
JPY 39,950 |
| 8 kg – 9 kg |
JPY 43,520 |
| 9 kg – 10 kg |
JPY 47,090 |
| 10 kg – 11 kg |
JPY 50,660 |
| 11 kg – 12 kg |
JPY 54,230 |
| 12 kg – 13 kg |
JPY 57,800 |
| 13 kg – 14 kg |
JPY 61,370 |
| 14 kg – 15 kg |
JPY 64,940 |
| 15 kg – 16 kg |
JPY 68,510 |
| 16 kg – 17 kg |
JPY 72,080 |
|
| 17 kg – 18 kg |
JPY 75,650 |
| 18 kg – 19 kg |
JPY 79,220 |
| 19 kg – 20 kg |
JPY 82,790 |
| 20 kg – 21 kg |
JPY 86,360 |
| 21 kg – 22 kg |
JPY 89,930 |
| 22 kg – 23 kg |
JPY 93,500 |
| 23 kg – 24 kg |
JPY 97,070 |
| 24 kg – 25 kg |
JPY 100,640 |
| 25 kg – 26 kg |
JPY 104,210 |
| 26 kg – 27 kg |
JPY 107,780 |
| 27 kg – 28 kg |
JPY 111,350 |
| 28 kg – 29 kg |
JPY 114,920 |
| 29 kg – 30 kg |
JPY 118,490 |
Customs Duties and Taxes
When ordering from KAWASHIMAYA, the recipient as the importer of record is responsible for assuring the product complies with all laws and regulations of the destination.
The recipient of an international shipment may be subject to such import taxes, customs duties, and fees, which are levied once a shipment reaches the destination country. We ship DDU or Delivered Duty Unpaid, meaning that additional charges for customs clearance must be fulfilled by the recipient. KAWASHIMAYA has no control over these charges, nor can KAWASHIMAYA predict what they may be.
In case the recipient refuses to fulfill import taxes, customs duties, and fees as specified in the destination country and the parcel is returned to Japan, KAWASHIMAYA will not refund the shipping fee.
Customs policies vary widely; you should contact your local customs office for more information. When customs clearance procedures are required, it may cause delays beyond our original delivery estimates. Please note in advance.
Important to Know
● The recipient must be reachable to contact at all times via registered email or phone.
● Customs offices in some countries or regions require the importer of record to provide a particular form of identification before releasing a shipment.
● Please contact us if the recipient requires product-related documents from the seller (exporter) for customs clearance.
Calculating the Actual Shipping Cost
1. Add all desired items to the shopping cart.
2. Go to the checkout page and input the Contact Information and Shipping Address. Click “Continue to Shipping.”
3. See the actual shipping cost under the “Shipping method” section. (As shown in the image)
Courier Partners
Important to Know
● KAWASHIMAYA partners with EMS and e-packet for international orders. Average shipment delivery is about 3-8 business days (*Maybe longer due to covid safety measurement).
● E-packet is for small packets (maximum of 1kg) with more affordable fees.
● E-packet might not be available for all countries.
Order Tracking
Products are shipped as soon as they are ready. However, made-by-order products may take several days to ship.
Please note that we do not ship on Saturdays, Sundays, and Japanese holidays. In the case of delayed shipping, we will contact you by email.
Once the order is shipped, we will notify customers via email with the tracking number. Tracking information may take 72 hours after fulfillment to display properly.
Please refer to the tracking number emailed to you for updates on shipment whereabouts.
Shipping Restrictions
Certain restrictions prevent us from shipping certain products to all geographical locations. Although EMS ships to most countries worldwide, there may be cases where your shipping information or country of residence does not reflect on the shopping cart page. You'll be notified at checkout if we cannot ship specific items to your selected address.
Update:
Shipment to some countries is temporarily suspended due to the ongoing reduction in transportation capacity to various countries and territories from the coronavirus. Available countries for shipment will be updated regularly.
Coronavirus-Related Shipping Delays and Complications
Due to the COVID-19 pandemic, air travel has been restricted. Therefore, international deliveries may take longer than usual, and certain delivery destinations might see further restrictions.
The estimated time for shipment delivery will be 10 business days. All orders will be processed in the order they are received. Please be patient as we work to get shipments out as quickly as possible, with everyone’s safety in mind. We appreciate your patience and apologize for the inconvenience.
(as of September 2022)
