Shipping and Delivery
KAWASHIMAYA THE JAPAN STORE thrives to make its local and international selection available to all customers around the world.
KAWASHIMAYA will fulfill the order and ship it with delivery services like EMS (Express Mail Service), e-packet, or International Parcel Post (Surface mail) for international orders. All shipping fees are determined by standard Japanese Yen (¥). Check the delivery services comparison here.
Please select the desired menu from the following table of contents. (Updated January 24, 2023)
Important News: Items will not be handed directly to addressees in some countries. Please check the tracking regularly and retrieve the items at the nearby Local Post Office once it arrives in your country. More detail here.
CONTENT LIST
Shipping Fee to Japan
For domestic shipping within Japan: Flat shipping fee nationwide is ¥800 with Yamato Transport.
Shipping Fee to ASIA Area
Available for all shipping: China, South Korea, Taiwan, Thailand, Vietnam, Hong Kong Special Administrative Region of the People's Republic of China, Macau Special Administrative Region of the People's Republic of China, Philippines, Sri Lanka, Bhutan, Singapore, Malaysia, Bangladesh, Indonesia, Cambodia.
Available for e-packet and EMS shipping: Maldives, Nepal, Pakistan, Mongolia, Laos.
Available for EMS and Surface Mail shipping: India.
Available for only Surface Mail shipping: Myanmar.
| e-packet | |
| 0 kg – 0.1 kg | JPY 1,173 |
| 0.1 kg – 0.2 kg | JPY 1,326 |
| 0.2 kg – 0.3 kg | JPY 1,479 |
| 0.3 kg – 0.4 kg | JPY 1,632 |
| 0.4 kg – 0.5 kg | JPY 1,785 |
| 0.5 kg – 0.6 kg | JPY 1,938 |
| 0.6 kg – 0.7 kg | JPY 2,091 |
| 0.7 kg – 0.8 kg | JPY 2,244 |
| 0.8 kg – 0.9 kg | JPY 2,397 |
| 0.9 kg – 1 kg | JPY 2,550 |
| EMS | |
| 0 kg – 0.5 kg | JPY 3,230 |
| 0.5 kg – 0.6 kg | JPY 3,655 |
| 0.6 – 0.7 kg | JPY 4,080 |
| 0.7 kg – 0.8 kg | JPY 4,505 |
| 0.8 kg – 0.9 kg | JPY 4,930 |
| 0.9 kg – 1 kg | JPY 5,355 |
| 1 kg – 1.25 kg | JPY 5,950 |
| 1.25 kg – 1.5 kg | JPY 6,545 |
| 1.5 kg – 1.75 kg | JPY 7,140 |
| 1.75 kg – 2 kg | JPY 7,735 |
| 2 kg – 2.5 kg | JPY 8,755 |
| 2.5 kg – 3 kg | JPY 9,775 |
| 3 kg – 3.5 kg | JPY 10,795 |
| 3.5 kg – 4 kg | JPY 11,815 |
| 4 kg – 4.5 kg | JPY 12,835 |
| 4.5 kg – 5 kg | JPY 13,855 |
| 5 kg – 5.5 kg | JPY 14,875 |
| 5.5 kg – 6 kg | JPY 15,895 |
| 6 kg – 7 kg | JPY 17,595 |
| 7 kg – 8 kg | JPY 19,295 |
| 8 kg – 9 kg | JPY 20,995 |
| 9 kg – 10 kg | JPY 22,695 |
| 10 kg – 11 kg | JPY 24,395 |
| 11 kg – 12 kg | JPY 26,095 |
| 12 kg – 13 kg | JPY 27,795 |
| 13 kg – 14 kg | JPY 29,495 |
| 14 kg – 15 kg | JPY 31,195 |
| 15 kg – 16 kg | JPY 32,895 |
| 16 kg – 17 kg | JPY 34,595 |
| 17 kg – 18 kg | JPY 36,295 |
| 18 kg – 19 kg | JPY 37,995 |
| 19 kg – 20 kg | JPY 39,695 |
| 20 kg – 21 kg | JPY 41,395 |
| 21 kg – 22 kg | JPY 43,095 |
| 22 kg – 23 kg | JPY 44,795 |
| 23 kg – 24 kg | JPY 46,495 |
| 24 kg – 25 kg | JPY 48,195 |
| 25 kg – 26 kg | JPY 49,895 |
| 26 kg – 27 kg | JPY 51,595 |
| 27 kg – 28 kg | JPY 53,295 |
| 28 kg – 29 kg | JPY 54,995 |
| 29 kg – 30 kg | JPY 56,695 |
| Surface Mail | |
| 0 kg – 1 kg | JPY 3,570 |
| 1 kg – 2 kg | JPY 4,420 |
| 2 – 3 kg | JPY 5,270 |
| 3 kg – 4 kg | JPY 6,120 |
| 4 kg – 5 kg | JPY 6,970 |
| 5 kg – 6 kg | JPY 7,820 |
| 6 kg – 7 kg | JPY 8,670 |
| 7 kg – 8 kg | JPY 9,520 |
| 8 kg – 9 kg | JPY 10,370 |
| 9 kg – 10 kg | JPY 11,220 |
| 10 kg – 11 kg | JPY 11,900 |
| 11 kg – 12 kg | JPY 12,580 |
| 12 kg – 13 kg | JPY 13,260 |
| 13 kg – 14 kg | JPY 13,940 |
| 14 kg – 15 kg | JPY 14,620 |
| 15 kg – 16 kg | JPY 15,300 |
| 16 kg – 17 kg | JPY 15,980 |
| 17 kg – 18 kg | JPY 16,660 |
| 18 kg – 19 kg | JPY 17,340 |
| 19 kg – 20 kg | JPY 18,020 |
| 20 kg – 21 kg | JPY 18,700 |
| 21 kg – 22 kg | JPY 19,380 |
| 22 kg – 23 kg | JPY 20,060 |
| 23 kg – 24 kg | JPY 20,740 |
| 24 kg – 25 kg | JPY 21,420 |
| 25 kg – 26 kg | JPY 22,100 |
| 26 kg – 27 kg | JPY 22,780 |
| 27 kg – 28 kg | JPY 23,460 |
| 28 kg – 29 kg | JPY 24,140 |
| 29 kg – 30 kg | JPY 24,820 |
Shipping Fee to UNITED STATES OF AMERICA, GUAM, SAIPAN
Available for EMS and Surface Mail shipping: USA (United States of America)
Available for only Surface Mail shipping: Guam, Saipan.
| EMS | |
| 0 kg – 0.5 kg | JPY 6,630 |
| 0.5 kg – 0.6 kg | JPY 7,106 |
| 0.6 – 0.7 kg | JPY 7,582 |
| 0.7 kg – 0.8 kg | JPY 8,058 |
| 0.8 kg – 0.9 kg | JPY 8,534 |
| 0.9 kg – 1 kg | JPY 9,010 |
| 1 kg – 1.25 kg | JPY 10,183 |
| 1.25 kg – 1.5 kg | JPY 11,220 |
| 1.5 kg – 1.75 kg | JPY 12,393 |
| 1.75 kg – 2 kg | JPY 13,430 |
| 2 kg – 2.5 kg | JPY 15,470 |
| 2.5 kg – 3 kg | JPY 17,510 |
| 3 kg – 3.5 kg | JPY 19,550 |
| 3.5 kg – 4 kg | JPY 21,590 |
| 4 kg – 4.5 kg | JPY 23,630 |
| 4.5 kg – 5 kg | JPY 25,670 |
| 5 kg – 5.5 kg | JPY 27,710 |
| 5.5 kg – 6 kg | JPY 29,750 |
| 6 kg – 7 kg | JPY 33,830 |
| 7 kg – 8 kg | JPY 37,910 |
| 8 kg – 9 kg | JPY 41,990 |
| 9 kg – 10 kg | JPY 46,070 |
| 10 kg – 11 kg | JPY 50,150 |
| 11 kg – 12 kg | JPY 54,230 |
| 12 kg – 13 kg | JPY 58,310 |
| 13 kg – 14 kg | JPY 62,390 |
| 14 kg – 15 kg | JPY 66,470 |
| 15 kg – 16 kg | JPY 70,550 |
| 16 kg – 17 kg | JPY 74,630 |
| 17 kg – 18 kg | JPY 78,710 |
| 18 kg – 19 kg | JPY 82,790 |
| 19 kg – 20 kg | JPY 86,870 |
| 20 kg – 21 kg | JPY 90,950 |
| 21 kg – 22 kg | JPY 95,030 |
| 22 kg – 23 kg | JPY 99,110 |
| 23 kg – 24 kg | JPY 103,190 |
| 24 kg – 25 kg | JPY 107,270 |
| 25 kg – 26 kg | JPY 111,350 |
| 26 kg – 27 kg | JPY 115,430 |
| 27 kg – 28 kg | JPY 119,510 |
| 28 kg – 29 kg | JPY 123,590 |
| 29 kg – 30 kg | JPY 127,670 |
| Surface Mail | |
| 0 kg – 1 kg | JPY 4,420 |
| 1 kg – 2 kg | JPY 5,610 |
| 2 – 3 kg | JPY 6,800 |
| 3 kg – 4 kg | JPY 7,990 |
| 4 kg – 5 kg | JPY 9,180 |
| 5 kg – 6 kg | JPY 10,370 |
| 6 kg – 7 kg | JPY 11,560 |
| 7 kg – 8 kg | JPY 12,750 |
| 8 kg – 9 kg | JPY 13,940 |
| 9 kg – 10 kg | JPY 15,130 |
| 10 kg – 11 kg | JPY 16,150 |
| 11 kg – 12 kg | JPY 17,170 |
| 12 kg – 13 kg | JPY 18,190 |
| 13 kg – 14 kg | JPY 19,210 |
| 14 kg – 15 kg | JPY 20,230 |
| 15 kg – 16 kg | JPY 21,250 |
| 16 kg – 17 kg | JPY 22,270 |
| 17 kg – 18 kg | JPY 23,290 |
| 18 kg – 19 kg | JPY 24,310 |
| 19 kg – 20 kg | JPY 25,330 |
| 20 kg – 21 kg | JPY 26,350 |
| 21 kg – 22 kg | JPY 27,370 |
| 22 kg – 23 kg | JPY 28,390 |
| 23 kg – 24 kg | JPY 29,410 |
| 24 kg – 25 kg | JPY 30,430 |
| 25 kg – 26 kg | JPY 31,450 |
| 26 kg – 27 kg | JPY 32,470 |
| 27 kg – 28 kg | JPY 33,490 |
| 28 kg – 29 kg | JPY 34,510 |
| 29 kg – 30 kg | JPY 35,530 |
Shipping Fee to OCEANIA, CANADA, MEXICO, MIDDLE EAST, EUROPE Area
Available for all shipping: New Caledonia, Israel, Oman, Saudi Arabia, Turkey, Jordan, Ireland, Italy, Netherlands, Cyprus, Greece, San Marino, Switzerland, Spain, Liechtenstein, Belgium, Malta, Finland, Romania, United Arab Emirates, Austria, Sweden, Czech Republic, Denmark, Norway, Hungary, Poland, Monaco, Lithuania, Réunion.
Available for e-packet and EMS shipping: Mexico, Australia, New Zealand, Cook Islands, Iraq, Kuwait, Qatar, Lebanon, Ukraine.
Available for EMS and Surface Mail shipping: Canada, France, United Kingdom, Germany.
Available for only Surface Mail shipping: Fiji, Serbia, Iceland, Estonia, North Macedonia, Croatia, Slovakia, Slovenia, Bulgaria, Belarus, Portugal, Latvia, Luxembourg.
| e-packet | |
| 0 kg – 0.1 kg | JPY 1,343 |
| 0.1 kg – 0.2 kg | JPY 1,547 |
| 0.2 kg – 0.3 kg | JPY 1,751 |
| 0.3 kg – 0.4 kg | JPY 1,955 |
| 0.4 kg – 0.5 kg | JPY 2,159 |
| 0.5 kg – 0.6 kg | JPY 2,363 |
| 0.6 kg – 0.7 kg | JPY 2,567 |
| 0.7 kg – 0.8 kg | JPY 2,771 |
| 0.8 kg – 0.9 kg | JPY 2,975 |
| 0.9 kg – 1 kg | JPY 3,179 |
| EMS | |
| 0 kg – 0.5 kg | JPY 5,355 |
| 0.5 kg – 0.6 kg | JPY 5,780 |
| 0.6 – 0.7 kg | JPY 6,205 |
| 0.7 kg – 0.8 kg | JPY 6,630 |
| 0.8 kg – 0.9 kg | JPY 7,055 |
| 0.9 kg – 1 kg | JPY 7,480 |
| 1 kg – 1.25 kg | JPY 8,500 |
| 1.25 kg – 1.5 kg | JPY 9,435 |
| 1.5 kg – 1.75 kg | JPY 10,455 |
| 1.75 kg – 2 kg | JPY 11,390 |
| 2 kg – 2.5 kg | JPY 13,175 |
| 2.5 kg – 3 kg | JPY 14,960 |
| 3 kg – 3.5 kg | JPY 16,745 |
| 3.5 kg – 4 kg | JPY 18,530 |
| 4 kg – 4.5 kg | JPY 20,315 |
| 4.5 kg – 5 kg | JPY 22,100 |
| 5 kg – 5.5 kg | JPY 23,885 |
| 5.5 kg – 6 kg | JPY 25,670 |
| 6 kg – 7 kg | JPY 29,240 |
| 7 kg – 8 kg | JPY 32,810 |
| 8 kg – 9 kg | JPY 36,380 |
| 9 kg – 10 kg | JPY 39,950 |
| 10 kg – 11 kg | JPY 43,520 |
| 11 kg – 12 kg | JPY 47,090 |
| 12 kg – 13 kg | JPY 50,660 |
| 13 kg – 14 kg | JPY 54,230 |
| 14 kg – 15 kg | JPY 57,800 |
| 15 kg – 16 kg | JPY 61,370 |
| 16 kg – 17 kg | JPY 64,940 |
| 17 kg – 18 kg | JPY 68,510 |
| 18 kg – 19 kg | JPY 72,080 |
| 19 kg – 20 kg | JPY 75,650 |
| 20 kg – 21 kg | JPY 79,220 |
| 21 kg – 22 kg | JPY 82,790 |
| 22 kg – 23 kg | JPY 86,360 |
| 23 kg – 24 kg | JPY 89,930 |
| 24 kg – 25 kg | JPY 93,500 |
| 25 kg – 26 kg | JPY 97,070 |
| 26 kg – 27 kg | JPY 100,640 |
| 27 kg – 28 kg | JPY 104,210 |
| 28 kg – 29 kg | JPY 107,780 |
| 29 kg – 30 kg | JPY 111,350 |
| Surface Mail | |
| 0 kg – 1 kg | JPY 4,250 |
| 1 kg – 2 kg | JPY 5,270 |
| 2 – 3 kg | JPY 6,290 |
| 3 kg – 4 kg | JPY 7,310 |
| 4 kg – 5 kg | JPY 8,330 |
| 5 kg – 6 kg | JPY 9,350 |
| 6 kg – 7 kg | JPY 10,370 |
| 7 kg – 8 kg | JPY 11,390 |
| 8 kg – 9 kg | JPY 12,410 |
| 9 kg – 10 kg | JPY 13,430 |
| 10 kg – 11 kg | JPY 14,110 |
| 11 kg – 12 kg | JPY 14,790 |
| 12 kg – 13 kg | JPY 15,470 |
| 13 kg – 14 kg | JPY 16,150 |
| 14 kg – 15 kg | JPY 16,830 |
| 15 kg – 16 kg | JPY 17,510 |
| 16 kg – 17 kg | JPY 18,190 |
| 17 kg – 18 kg | JPY 18,870 |
| 18 kg – 19 kg | JPY 19,550 |
| 19 kg – 20 kg | JPY 20,230 |
| 20 kg – 21 kg | JPY 20,910 |
| 21 kg – 22 kg | JPY 21,590 |
| 22 kg – 23 kg | JPY 22,270 |
| 23 kg – 24 kg | JPY 22,950 |
| 24 kg – 25 kg | JPY 23,630 |
| 25 kg – 26 kg | JPY 24,310 |
| 26 kg – 27 kg | JPY 24,990 |
| 27 kg – 28 kg | JPY 25,670 |
| 28 kg – 29 kg | JPY 26,350 |
| 29 kg – 30 kg | JPY 27,030 |
Shipping Fee to CENTRAL AND SOUTH AMERICA, AFRICA Area
Available for all shipping: Algeria, Togo, Madagascar, South Africa, Mauritius, Morocco, Trinidad and Tobago, Brazil, Gabon, Senegal, Tunisia.
Available for e-packet and EMS shipping: Argentina, Colombia, Panama, Uganda, Ethiopia, Ghana, Kenya, Ivory Coast, Djibouti, Sudan, Tanzania, Nigeria, Ecuador, Costa Rica.
Available for EMS and Surface Mail shipping: Peru.
Available for only EMS shipping: Chile.
| e-packet | |
| 0 kg – 0.1 kg | JPY 1,394 |
| 0.1 kg – 0.2 kg | JPY 1,700 |
| 0.2 kg – 0.3 kg | JPY 2,006 |
| 0.3 kg – 0.4 kg | JPY 2,312 |
| 0.4 kg – 0.5 kg | JPY 2,618 |
| 0.5 kg – 0.6 kg | JPY 2,924 |
| 0.6 kg – 0.7 kg | JPY 3,230 |
| 0.7 kg – 0.8 kg | JPY 3,536 |
| 0.8 kg – 0.9 kg | JPY 3,842 |
| 0.9 kg – 1 kg | JPY 4,148 |
| EMS | |
| 0 kg – 0.5 kg | JPY 6,120 |
| 0.5 kg – 0.6 kg | JPY 6,630 |
| 0.6 – 0.7 kg | JPY 7,140 |
| 0.7 kg – 0.8 kg | JPY 7,650 |
| 0.8 kg – 0.9 kg | JPY 8,160 |
| 0.9 kg – 1 kg | JPY 8,670 |
| 1 kg – 1.25 kg | JPY 9,945 |
| 1.25 kg – 1.5 kg | JPY 11,220 |
| 1.5 kg – 1.75 kg | JPY 12,495 |
| 1.75 kg – 2 kg | JPY 13,770 |
| 2 kg – 2.5 kg | JPY 16,320 |
| 2.5 kg – 3 kg | JPY 18,870 |
| 3 kg – 3.5 kg | JPY 21,420 |
| 3.5 kg – 4 kg | JPY 23,970 |
| 4 kg – 4.5 kg | JPY 26,520 |
| 4.5 kg – 5 kg | JPY 29,070 |
| 5 kg – 5.5 kg | JPY 31,620 |
| 5.5 kg – 6 kg | JPY 34,170 |
| 6 kg – 7 kg | JPY 38,250 |
| 7 kg – 8 kg | JPY 42,330 |
| 8 kg – 9 kg | JPY 46,410 |
| 9 kg – 10 kg | JPY 50,490 |
| 10 kg – 11 kg | JPY 54,570 |
| 11 kg – 12 kg | JPY 58,650 |
| 12 kg – 13 kg | JPY 62,730 |
| 13 kg – 14 kg | JPY 66,810 |
| 14 kg – 15 kg | JPY 70,890 |
| 15 kg – 16 kg | JPY 74,970 |
| 16 kg – 17 kg | JPY 79,050 |
| 17 kg – 18 kg | JPY 83,130 |
| 18 kg – 19 kg | JPY 87,210 |
| 19 kg – 20 kg | JPY 91,290 |
| 20 kg – 21 kg | JPY 95,370 |
| 21 kg – 22 kg | JPY 99,450 |
| 22 kg – 23 kg | JPY 103,530 |
| 23 kg – 24 kg | JPY 107,610 |
| 24 kg – 25 kg | JPY 111,690 |
| 25 kg – 26 kg | JPY 115,770 |
| 26 kg – 27 kg | JPY 119,850 |
| 27 kg – 28 kg | JPY 123,930 |
| 28 kg – 29 kg | JPY 128,010 |
| 29 kg – 30 kg | JPY 132,090 |
| Surface Mail | |
| 0 kg – 1 kg | JPY 4,590 |
| 1 kg – 2 kg | JPY 5,780 |
| 2 – 3 kg | JPY 6,970 |
| 3 kg – 4 kg | JPY 8,160 |
| 4 kg – 5 kg | JPY 9,350 |
| 5 kg – 6 kg | JPY 10,540 |
| 6 kg – 7 kg | JPY 11,730 |
| 7 kg – 8 kg | JPY 12,920 |
| 8 kg – 9 kg | JPY 14,110 |
| 9 kg – 10 kg | JPY 15,300 |
| 10 kg – 11 kg | JPY 16,320 |
| 11 kg – 12 kg | JPY 17,340 |
| 12 kg – 13 kg | JPY 18,360 |
| 13 kg – 14 kg | JPY 19,380 |
| 14 kg – 15 kg | JPY 20,400 |
| 15 kg – 16 kg | JPY 21,420 |
| 16 kg – 17 kg | JPY 22,440 |
| 17 kg – 18 kg | JPY 23,460 |
| 18 kg – 19 kg | JPY 24,480 |
| 19 kg – 20 kg | JPY 25,500 |
| 20 kg – 21 kg | JPY 26,520 |
| 21 kg – 22 kg | JPY 27,540 |
| 22 kg – 23 kg | JPY 28,560 |
| 23 kg – 24 kg | JPY 29,580 |
| 24 kg – 25 kg | JPY 30,600 |
| 25 kg – 26 kg | JPY 31,620 |
| 26 kg – 27 kg | JPY 32,640 |
| 27 kg – 28 kg | JPY 33,660 |
| 28 kg – 29 kg | JPY 34,680 |
| 29 kg – 30 kg | JPY 35,700 |
Customs Duties and Taxes
When ordering from KAWASHIMAYA, the recipient as the importer of record is responsible for assuring the product complies with all laws and regulations of the destination.
The recipient of an international shipment may be subject to such import taxes, customs duties, and fees, which are levied once a shipment reaches the destination country. We ship DDU or Delivered Duty Unpaid, meaning that additional charges for customs clearance must be fulfilled by the recipient. KAWASHIMAYA has no control over these charges, nor can KAWASHIMAYA predict what they may be.
If the recipient refuses to fulfill import taxes, customs duties, and fees as specified in the destination country and the parcel is returned to Japan, KAWASHIMAYA cannot refund the refundable. If customer could not be contacted for delivery and the products are returned to Japan, refund is also unavailable. Please note this in advance.
Customs policies vary widely; you should contact your local customs office for more information. When customs clearance procedures are required, it may cause delays beyond our original delivery estimates. Please note in advance.
Important to Know
● The recipient must be reachable to contact at all times via registered email or phone.
● Customs offices in some countries or regions require the importer of record to provide a particular form of identification before releasing a shipment.
● Please contact us if the recipient requires product-related documents from the seller (exporter) for customs clearance.
Calculating the Actual Shipping Cost
1. Add all desired items to the shopping cart.
2. Go to the checkout page and input the Contact Information and Shipping Address. Click “Continue to Shipping.”
3. See the actual shipping cost under the “Shipping method” section. (As shown in the image)
About Delivery Services
International E-packet
Max Weight: 1 kg
Average Shipping Time: 14-17 Business Days
Rates: Slightly lower
Tracking & Insurance: Available
EMS (Express Mail Service)
Max Weight: 30 kg
Average Shipping Time: 7-10 Business Days
Rates: High
Tracking & Insurance: Available
International Parcel Post - Surface Mail
Max Weight: 30 kg
Average Shipping Time: 1-3 Months
Rates: Low
Tracking & Insurance: Available
Important to Know
● Average Shipping Time includes the order preparation time. The shipping time indicates the average time required for normal delivery and does not in any way guarantee the exact number of days required for delivery. Shipment may require more days for customs clearance, depending on the contents. The number might also be changed by handling conditions at the location.
● Each Delivery Services have country limitations and it will be regularly updated.
Order Tracking
Products are shipped as soon as they are ready. However, made-by-order products may take several days to ship.
Please note that we do not ship on Saturdays, Sundays, and Japanese holidays. In the case of delayed shipping, we will contact you by email.
Once the order is shipped, we will notify customers via email with the tracking number. Tracking information may take 72 hours after fulfillment to display properly.
Please refer to the tracking number emailed to you for updates on shipment whereabouts.
Shipping Precautions
Please be informed that international mail items will not be handled directly to addresses in some counties. Instead, Post Office will contact the recipient by phone to retrieve the items at the nearby Local Post Office. Therefore, the customer is strongly advised to check the tracking regularly and to retrieve the items manually, especially for those from the countries listed below:
Country list where items will not be handled directly to addresses:
United States of America, South Korea (Daegu), Australia, Singapore, Iceland, Ireland, Argentina, Israel, Indonesia, Estonia, Austria, Croatia, Costa Rica, Colombia, Saudi Arabia, Switzerland, Sweden, Spain, Slovakia, Slovenia, Czech Republic, Chile, Germany, New Caledonia, New Zealand, Brazil, France, Belgium, Malta, Malaysia, Morocco, Jordan, Latvia, Lithuania, Luxembourg.
Shipping Restrictions
Certain restrictions prevent us from shipping certain products to all geographical locations. Although Japan Post ships to most countries worldwide, there may be cases where your shipping information or country of residence does not reflect on the shopping cart page. You'll be notified if we cannot ship specific items to your selected address at checkout.
Update:
Shipment to some countries is temporarily suspended due to the ongoing reduction in transportation capacity to various countries and territories from the coronavirus. Available countries for shipment will be updated regularly.
Coronavirus-Related Shipping Delays and Complications
Due to the COVID-19 pandemic, air travel has been restricted. Therefore, international deliveries may take longer than usual, and certain delivery destinations might see further restrictions.
The estimated time for shipment delivery will be 10 business days. All orders will be processed in the order they are received. Please be patient as we work to get shipments out as quickly as possible, with everyone’s safety in mind. We appreciate your patience and apologize for the inconvenience.
(as of January 2023)
