Terms And Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law.
If you do not agree to these terms and conditions, please do not use this site.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under Japan and other copyright laws, and is the property of Kawashima the Japan store. The collective work includes works that are licensed to Kawashima the Japan store Copyright 2017, Tohata Co., Ltd. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Tohata Co., Ltd. or purchasing Tohata Co., Ltd. products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Kawashima the Japan store. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Kawashima the Japan store. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of Tohata Co., Ltd. used in the site are trademarks or registered trademarks of Tohata Co., Ltd.
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, https://thejapanstore.jp disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchant-ability and fitness for a particular purpose and non-infringement. https://thejapanstore.jp does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. https://thejapanstore.jp does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
LIMITATION OF LIABILITY
https://thejapanstore.jp shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if https://thejapanstore.jp has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a https://thejapanstore.jp product is mistakenly listed at an incorrect price, https://thejapanstore.jp reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. https://thejapanstore.jp reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, https://thejapanstore.jp shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by https://thejapanstore.jp without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Your use of this site shall be governed in all respects by the laws of Japan. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of https://thejapanstore.jp products) shall be in the courts located in Japan. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of https://thejapanstore.jp products) must be commenced within one (1) year after the claim or cause of action arises.https://thejapanstore.jp failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. https://thejapanstore.jp may assign its rights and duties under this Agreement to any party at any time without notice to you.
USE OF SITE
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a https://thejapanstore.jp or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
https://thejapanstore.jp does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, https://thejapanstore.jp is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, https://thejapanstore.jp reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to https://thejapanstore.jp in its sole discretion.
You agree to indemnify, defend, and hold harmless https://thejapanstore.jp, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, https://thejapanstore.jp may link to sites operated by third parties. However, even if the third party is affiliated with https://thejapanstore.jp has no control over these linked sites, all of which have separate privacy and data collection practices, independent of https://thejapanstore.jp These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, https://thejapanstore.jp seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
・The customer is responsible for reading through all the conditions of the order and confirming that the order is correct before placing the order. In the case the customer placed an incorrect order, Tohata Co., Ltd. can not be held responsible for any mistakes made by the customer at the time of placing the order.
・In the case Tohata Co., Ltd. receives an order with additional requests from a customer after an order is placed, and the customer does not respond to attempts for contact after 7 (seven) calendar days, Tohata Co., Ltd. reserves the right to process and ship the order as-is without any further modifications.
・If a customer uses an incorrect way to place an order, Tohata Co., Ltd. reserves the right to edit and modify the order as needed to process or cancel the order. This includes fraudulent orders, orders with limited quantity items, orders with instructions that can't be read, and orders placed without proper instructions.
・Cancellations is only supported before the order is shipped. Tohata Co., Ltd can not be held responsible for any cancellation request by the customers after the order is shipped.
SHIPPING & RETURNS
・We reserve the right to choose the available shipping methods to ship the products, and the customers shall choose from the available shipping methods.
・If a customer inputs the incorrect address information when placing his/her order and does not correct it before the order is shipped, Tohata Co., Ltd. can not be held liable for any delays or additional fees. Hence, Tohata Co., Ltd. will not refund any order returned to Japan due to this cause. The customer is responsible for providing us with correct information when placing their order.
・Please note that the customer is responsible for ensuring the products can be imported lawfully to the destination country. Tohata Co., Ltd. will not refund any order returned to Japan if the product does not comply with the import regulations.
・Please note that the shipping fees do not include import taxes, customs duties, and other import-associated fees. These fees are paid by the customer when necessary upon delivery. The rates depend on the legislation of the country of the recipient; thus, Tohata Co., Ltd. is not responsible for any import costs or charges. Tohata Co., Ltd. will not refund any order returned to Japan due to the customer's rejection or unpaid customs duties.
・Tohata Co., Ltd. might change the post courier chosen by the customer without any prior notice in the case that the selected service, for whatever reason, is not available for the recipient's destination. In this case, the most appropriate service next to the one that the customer had chosen will be used to ship the order.
・Tohata Co., Ltd. provides refund and reshipment of products under several rare circumstances (such as faulty and different products from the order) at the discretion of Tohata Co., Ltd. Any requests have to be communicated and confirmed through email to Tohata Co., Ltd. within 7 days after the item arrives. Please note that we do not accept refund and reshipment requests without prior email confirmation or if the deadline has passed.
・For shipments within Japan, in the case when the shipment failed due to the customer not being able to receive the package and the package is sent back to our warehouse, Tohata Co., Ltd. may provide a refund only for the product price excluding the shipping fee.
・Tohata Co., Ltd. does not provide product exchanges and returns under any circumstances. In case of faulty and different products from the order, the customers may keep the delivered product while requesting a refund or reshipment for the correct product within the deadline.
・Upon arrival in your country, your order may be subject to customs and duty fees. Any such extra fees are to be paid by the recipient. Tohata Co., Ltd. can not be held liable for any extra expenses.